Are you tired of your current phone plan and ready to cancel your EE contract? It can feel overwhelming to navigate the process, but the good news is that cancelling your EE contract online is a simple and easy process. In this article, we will explore the steps you need to take to cancel your EE contract online and the important things to keep in mind.
Step 1: Check your Contract
Before you cancel your contract, it is important to review the terms and conditions of your contract. Check the length of your contract and the fees associated with early termination. You might need to pay a cancellation fee if you end your contract early, and this can vary depending on how long you have left on your contract.
Step 2: Log into your EE account
Once you have reviewed your contract details, log into your EE account. You can access your account through the EE website or mobile app. If you do not have an EE account, you will need to create one before cancelling your contract online.
Step 3: Select “Manage My Plan”
Once you have logged in, select “Manage My Plan” from the options available. This will take you to a page where you can manage your account details and make changes to your plan.
Step 4: Select “Cancel My Plan”
Under the “Manage My Plan” section, select “Cancel My Plan”. This will prompt you to confirm that you want to cancel your plan. You will need to provide a reason for canceling your plan.
Step 5: Confirm the details
Review the details of your cancellation and double-check any fees or charges that may apply. Once you are satisfied with the details, click “Confirm to cancel my plan”. You will receive a confirmation email from EE.
Step 6: Return any EE equipment
If you have any EE equipment, such as a phone or router, you will need to return it to EE. EE will provide a return label, and you can post the equipment back to them. Failure to return the equipment or damage to the equipment may result in additional charges.
In summary, cancelling your EE contract online is a straightforward process that involves logging into your account, selecting “Cancel My Plan”, confirming the details, and returning any equipment. Be sure to review your contract details before cancelling your plan to avoid any fees or charges.
We hope that this article has provided you with the information you need to cancel your EE contract online with ease. Happy canceling!